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Top 30 Startup Posts in June 2010

13 Juli, 2010 - 13:26

Some great content around the intersection of startups and being a Startup CTO in June this year.  This continues my series of posts:

There was some really great content in June.  Here are the top 30 along with a brief snippet from the post.

  1. 10 Ways To Be Your Own Boss- A VC : Venture Capital and Technology, June 18, 2010

    The folks at Behance and Cool Hunting asked me to talk at their 99% Conference a couple months ago. The 99% conference is aimed at creative professionals and is focused on Edison's "99% perspiration.". And in the spirit of how to get your ideas to happen, they asked me to talk about entrepreneurship and the myriad ways you can "be your own boss."

  2. 8 Questions to Ask When Interviewing at a Startup- Instigator Blog, June 18, 2010

    Job interviews are meant to be conversations. The interviewer asks some questions and the interviewee does the same. It’s never a good sign when an interviewee doesn’t have any questions. It shows a lack of interest. Recently someone asked me, “I’m thinking of taking a job offer from a startup. I’ll have to relocate.

  3. 37 Startup Insights- OnStartups, June 7, 2010

    Earlier this year, I had a chance to attend SxSW. One of the highlights of my trip was a startup dinner which included Jason Fried and David Heinemeier Hansson, the founders of 37signals. At the time, they had just come out with their new book " Rework ". had downloaded a copy to my Kindle, but hadn't had a chance to read it yet. Now I have. Twice.

  4. Pivoting- Chris Dixon, June 14, 2010

    My  Hunch cofounders and I frequently ask ourselves: “If we were to start over today, would we build our product the same way we had so far?&# This exercise is meant to counter a number of common cognitive biases, such as: 1. The sunk costs trap. People tend to overvalue past investments when making forward-looking investment decisions.

  5. Creating Incremental Strategic Value- Ask the Angels, June 17, 2010

    We can easily overlook the level of demand pull when we are assessing strategic value. Just because a product has a patent, deep complexity and an obvious competitive advantage does not mean that it can fly by itself into the market. had two occasions recently to review products which had clear market leadership.

  6. How-to learn about angel/vc term sheets- Gabriel Weinberg, June 28, 2010

    I think every startup entrepreneur (and angel investor) should have a good understanding of financing term sheets. Yes, even bootstrappers. haven't raised any money for my companies that required a term sheet (just friends & family money in my first company), and yet I still think it is important for a number of reasons. liquidation preference.

  7. The Pattern-Seeking Fallacy- A Smart Bear: Startups and Marketing for Geeks, June 14, 2010

    What do these have in common? This pitcher has retired 5 of the last 7 batters.". We tried 10 AdWord variants and combination D is the clear winner.". The Bible Code predicted the Sept 11 attacks 5,000 years ago.". We sliced our Google Analytics data every which way, and these 4 patterns emerged.". Patterns in Chaos. Surprised?). Let's see why.

  8. You’re Not a Real Entrepreneur- Steve Blank, June 10, 2010

    Who is an entrepreneur really? It turns out that there are four distinct types of entrepreneurial organizations; s mall businesses , scalable startups , large companies and social entrepreneurs. They all engage in entrepreneurship. Yet entrepreneurs in one class think that the others aren’t the “real” entrepreneurs. Small Business Entrepreneurship.

  9. Saving time in preparing for board meetings- Fred Destin, June 11, 2010

    Some of the startup companies I work with do awesome board presentations. Stylish visualisations, tons of data. suppose it's because most of them are consumer facing businesses, but boy are they good at communicating. Personally, I don't like weighty board packs and I do not wish to inflict slide preparation upon anyone. Delegate and automate.

  10. Suggestions for Angel Investors- Feld Thoughts, June 2, 2010

    I’m on an Acela train between Boston and New York (listening to Boston’s More Than A Feeling – how recursive) on my way to the TechStars Boston 2010 Investor / Demo day. It sounds like Angel Boot Camp rocked. My long time friend and co-angel investor Will Herman wrote a post titled Angel Investing that summarized some of his advice.

  11. Don Norman at Business of Software 2009- Business of Software Blog, June 21, 2010

    Imagine you’re on the first slide of your powerpoint presentation and want to move to the next slide. Your remote control has two buttons. They are unmarked, but one button points up and one button points down. Which button do you press? Why you have to design products for how your customers are , and not how you want them to be. didn’t think so.

  12. Simplify Your Existence in 3 Easy Steps- Feint, June 4, 2010

    My guide to cutting through the bullshit and making things simple. Why make things hard on yourself.  Over the past year, I’ve been dramatically changing the way I approach life.   To be honest I was confused.  The world felt like it was sitting on my shoulders and I was slowly being dragged down.    And then I took a stand. Productivity.

  13. Parting Ways With A Founding Team Member- A VC : Venture Capital and Technology, June 11, 2010

    One of the hardest things for an entrepreneur is to part ways with a co-founder or founding team member. Those early days putting together the plan, building the product, and building the team are formative and powerful. The loyalties that develop during that time are strong and hard to break. Running a business is not an easy job. And be generous.

  14. 8 Really Cool Web-Based Tools for Bloggers- Blogtrepreneur | Entrepreneur Blog, June 1, 2010

    Looking for cool applications to help you make your blog or site all it can be?  We’ve found some good ones!  From ways to make sure your site looks good no matter who’s looking at it, to protecting your privacy and your content, these tools are all easy to use and either free or very

  15. From Minimally Viable To Maximally Buyable Product- OnStartups, June 21, 2010

    I’m a big fan of Eric Ries and the lean startup movement that he’s championing at Startup Lessons Learned. think many of the fundamentals behind the lean startup are things you likely have been practicing for a while. But, seeing it articulated so well and establishing a common vocabularly for us to talk about it is immensely valuable. What’s next?

  16. Builders and extractors- Chris Dixon, June 19, 2010

    Tim O’Reilly poses a question every entrepreneur and investor should consider: are you creating more value for others than you capture for yourself? Google makes billions of dollars in annual profits, but generates many times that in productivity gains for other people. Most entrepreneurs are natural-born builders.

  17. hacker angels- Gabriel Weinberg, June 14, 2010

    hacker angels is a new group of hackers who are also angel investors. The group currently consists of myself, Joshua Schachter , Jeff Miller and Roy Rodenstein. You can follow us all on twitter via the new hacker-angels list. You can also email us at ha@hackerangels.com. We are also looking for other hacker angels to join us.

  18. Out of the cesspool and into the sewer: A/B testing trap- A Smart Bear: Startups and Marketing for Geeks, June 21, 2010

    Your A/B tests are trapped in a cesspool when they should be in the sewer.? Do you really care why A/B testing is analogous to unwanted liquids? Not yet, so I'd better get right to the point. On the rare occasion that it rains in Austin we get these deep puddles in the backyard. Water "seeks" the lowest point in the yard, but it's narrow-minded.

  19. The Search For the Fountain of Youth – Innovation and Entrepreneurship in the Enterprise- Steve Blank, June 3, 2010

    It’s not the strongest of the species that survive, nor the most intelligent, but the one that is most responsive to change. Charles Darwin. Companies have a fairly predictable life cycle. They start with an innovation, search for a repeatable business model, build the infrastructure for a company, then grow by efficiently executing the model.

  20. 7 Ways Nokia Can Win Again- ArcticStartup, June 18, 2010

    In the eyes of the developers and the startup community, Nokia went from hero to zero in less than 3 years. Despite its still 44% strong market share, the company is losing more and more every day to Apple and Google, both of which had no previous mobile experience. The company is about to introduce the N8 to a mostly indifferent community. Games.

  21. In Defense of Multitasking- David Silverman, June 9, 2010

    HBR.org blogger Peter Bregman recently made some excellent points about the downside of multitasking — as did Matt Richtel in his New York Times article on Monday. will not deny that single-minded devotion often produces high quality. But let's remember, unitasking has a downside too — namely, what works for one person slows down others.

  22. 5 Business Fundamentals I Learned the Hard Way- Tim Berry's Blog - Planning Startups Stories, June 3, 2010

    Two days ago I had the pleasure of being interviewed by John Caddell , founder of the Mistake Bank, for a podcast focusing on mistakes. That made me think about some of the things I learned that came from the business mistakes I’ve made. And despite a fancy business degree. Your employees can’t also be your friends. learned this the hard way. agree.

  23. How to Proactively Protect Your Online Reputation- Startup Professionals Musings, June 12, 2010

    These days, your online Internet reputation is your reputation. Of course, having no reputation is usually better than a bad one, but don’t wait for someone else to establish a good one for you. The first step in the process is to claim your online identity. See my previous article on “ How Much Should You Pay for a Great Domain Name? Twittering.

  24. Six Slides- A VC : Venture Capital and Technology, June 23, 2010

    The CEO of one of our portfolio companies is working on a fundraising deck and asked me for some tips. gave him my favorite, "keep it to six slides." 34; He ended up with thirteen which I see as a moral victory. The founder and CEO of another of our portfolio companies is wrapping up a large round and he showed me his pitch deck. Guess what?

  25. No One Told Me What Being an Entrepreneur Really Means- FairSoftware's Blog, June 3, 2010

    There are lots of myths and dreams attached to starting a company. Will you be the next Steve Jobs or Mark Zuckerberg? Will you negotiate million dollars rounds of financing with cool VCs? This is what starting a company really means: e-mailing 100 strangers a day, every day. For the foreseeable future. That’s it. People you don’t know.

  26. Rethinking The Laptop- Feld Thoughts, June 19, 2010

    This morning, as I was waiting for my laptop to grind through its startup process I started wondering why I had a laptop. travel a lot and had it with me in San Francisco and Los Angeles this week, but hardly used it. And, when I did, I was frustrated with how long I had to wait for it to “get started&#. By noon it had fully synched itself.

  27. Competition is overrated- Chris Dixon, June 26, 2010

    Your #1 competitor starting out will always be the BACK button, nothing else. 8211; Garry Tan. Suppose you have an idea for a startup, and then do some research only to discover there are already similar products on the market. You become disheartened and wonder if you should abandon your idea. Here are some things to consider.

  28. SEO in #20tweets- Gabriel Weinberg, June 13, 2010

    Recently I spoke at Dreamit Ventures on SEO. used Manu Kumar's #20tweets presentation format where I opened twenty tweets in twenty tabs and clicked them off as I went. The talk was recorded by Vijay Kailas from Numote. The point of the talk was two-fold. First, I wanted to convince the Dreamit startups (and you!) reasons to follow. buying links.

  29. Taking "Fail Fast" to a whole... 'nutha... level- A Smart Bear: Startups and Marketing for Geeks, June 10, 2010

    I hate it when writers resort to dictionary definitions to make a point. The New Oxford American Dictionary defines 'authentic' as 'relating to or denoting an emotionally appropriate, significant, purposive, and responsible mode of human life.'. So true, so true, and that's the perspective you must adopt to become adroit in social media.".

  30. Is Your VC Founder Friendly?- Steve Blank, June 15, 2010

    The role of a founding CEO in a startup searching for a business model is radically different than a CEO building and growing a company. Some VC’s get it, others may not. So if you’re the founder of a startup, you may want to consider who you take money from. Is Your VC Founder Friendly? How do you figure out which VC firm is best for you? 

Kategorien: E-Learning

Top 29 Startup Posts May 2010

9 Juni, 2010 - 13:56

Continuing my series of posts that I’ve been collecting that live at the intersection of Startups and being a Startup CTO:

here are the top posts from May 2010.

  1. Kathy Sierra at Business of Software 2009- Business of Software Blog, May 4, 2010

    "In the old days, getting customers was easy. You could just outspend. You could use brute force to get the word out. Now, thanks to social media, you don't have to outspend. There is a much better technique. It is to out friend. If you can just be friendly enough and get your users to party with you, the rest is really easy. Enjoyed this post?

  2. "Authentic" is dead- A Smart Bear: Startups and Marketing for Geeks, May 3, 2010

    It's time to retire the following phrases. They should no longer be used, ever, in any context except derisive mocking: Fast and easy. Putting customers first. The Holy Grail of. The leading provider of. Legendary customer support. Solution. Genuine. Powerful. Secure. Simple. Innovative. Insight. Disruptive. agree! Enough! We get it! I Be specific.

  3. Guide to Evaluating Startup Ideas- Tony Wright dot com, May 27, 2010

    A great developer I once worked with was kvetching at lunch one day. He’d been working at a well-funded startup for about a year and had come to terms with the fact that the startup was really a pretty dumb idea. He’d wasted a year of his life and had a pile of stock options that weren’t very interesting. Tesla is not.

  4. Draw Your Ideas- A VC : Venture Capital and Technology, May 16, 2010

    I saw Jack Dorsey give this talk at The 99% Conference last month. It's a great talk. particularly like his first point, which is that you should draw out your ideas before you start coding them. The video is only 16 minutes long and it is well worth the time. saw Jack Dorsey give this talk at The 99% Conference last month. It's a great talk.

  5. Why Lawyers Don’t Run Startups- Steve Blank, May 27, 2010

    Startups need to have a great lawyer, accountant, patent attorney, etc. But founders need to know how to ask for their advice and when to ignore it. Why Entrepreneurs Hate Lawyers. was having coffee with a friend who teaches at the U.C. Berkeley Boalt Law School and runs their entrepreneurship program. You Can’t Sign This Deal. It says what?!”).

  6. Startup Insights From Paul English, Co-Founder of Kayak- OnStartups, May 10, 2010

    I’m just wrapping up several weeks of attending conferences across both coasts. Of the ones I have been to recently, the Nantucket Conference has been my favorite. great group of people and a small enough gathering that you can actually get to know many/most of them. Kayak is great Boston-area success story. Lots to learn from him. 1. 2. 3. 4. 5. 6.

  7. Facebook is about to try to dominate display ads the way Google dominates text ads- Chris Dixon, May 15, 2010

    It is customary to divide online advertising into two categories: direct response and brand advertising. prefer instead to divide it according to the mindset of users: whether or not they are actively looking to purchase something (i.e. they have purchasing intent ).*. Through advertising or direct sales, these sites  harvest intent.

  8. A FB ad targeted at one person (my wife)- Gabriel Weinberg, May 14, 2010

    The other day I gave a presentation with Steve Welch on the use of social media in politics. Steve was was walking through (live) the process of creating a Facebook ad. He started targeting the ad by location and interest, and the number of potential people he was reaching began decreasing on screen (Facebook tells you dynamically).

  9. MongoDB at Etsy- Code as Craft, May 19, 2010

    Hi! Dan McKinley and Wil Stuckey from the Etsy Curation team here. We'll be your hosts for a three-part series about the use of MongoDB here at Etsy. The Curation Team. Well, half of it. Photo credit: Elizabeth Weinberg.). In the second post, John Allspaw will talk about how well MongoDB is working out operationally. The Application. Stay Tuned.

  10. Bending over: How to sell to large companies- A Smart Bear: Startups and Marketing for Geeks, May 24, 2010

    This is a guest post by Steve Hanov , who blogs about programming and startups. For a micro-ISV, selling to big businesses can be more lucrative than selling to consumers. Instead of making a few dollars per sale and hoping for thousands of sales, you sell to only a few customers, and charge much higher rates. But the rates are high for a reason.

  11. My Obsession With The Product- Feld Thoughts, May 3, 2010

    For some reason I’ve been doing a lot of interviews lately. In many of them I get asked similar questions, including the inevitable “what makes a great entrepreneur?” When I’m on a VC panel, I’m always amused by the answers from my co-panelists as they are usually the same set of “VC cliches” which makes it even more fun when I blurt out my answer.

  12. The Yin and Yang of Product and Engineering- A VC : Venture Capital and Technology, May 22, 2010

    For a tech company, product and engineering are the heart and soul of the business. When I do a quick mental query of headcount across our entire portfolio of ~30 companies, I think at least 50% and maybe as much as 60% of the entire headcount of our portfolio is in either product or engineering. This is a great configuration for a starting team.

  13. Consultants Don’t Pivot, Founders Do- Steve Blank, May 13, 2010

    Consultants can help startups leverage their limited resources.  But startups can shoot themselves in the foot when founders use consultants at the wrong time or in the wrong way.  Here’s why. Your Process Doesn’t Work. friend of mine asked me to chat with a startup he’d invested in.  They’re deep into Customer Development ,” he said.  Why?  Why? 

  14. LIFT10: Workshop on Hacking Venture Capital- Fred Destin, May 7, 2010

    This morning at the excellent LIFT Conference I gave a two hour workshop on " Hacking Venture Capital " designed to give entrepreneurs a hands-on experience of (a) pitching and (b) negotiating with detailed debrief and tricks of the trade. First off the two prezis and then the case study material (i used ERPLY as inspiration).

  15. While Google fights on the edges, Amazon is attacking their core- Chris Dixon, May 22, 2010

    Google is fighting battles on almost every front:  social networking, mobile operating systems, web browsers, office apps, and so on. Much of this makes sense, inasmuch as it is strategic for them to dominate or commoditize each layer that stands between human beings and online ads. 8211; are mostly a  loss leaders for Google. I know I do.

  16. My angel investing strategy vs Joshua Schachter- Gabriel Weinberg, May 18, 2010

    Joshua Schacter has a great AMA thread on HN about angel investing. He shares a lot of interesting info about his strategy, and it's about as diametrically opposite to my strategy as you can get. think his strategy is essentially the Ron Conway strategy , and at his rate ("34-ish investments" in 1-2yr?), he'll be the next Ron Conway in short order.

  17. VCs in seed clothing: Chris Dixon, Mark Suster, and Naval Ravikant interviewed- Venture Hacks, May 5, 2010

    I recently got on the phone for a cross-continent conference call with Chris Dixon from Founder Collective , Mark Suster from GRP Partners , and our own Naval Ravikant. The topic was VC signaling in seed rounds — and how these signals help or hurt your ability to raise money in the next round. SlideShare: VC signaling in seed rounds. Prerequisites.

  18. Solving the "marketplace" business model- A Smart Bear: Startups and Marketing for Geeks, May 10, 2010

    A sizable percentage of Capital Factory startup submissions take the form of the "marketplace." In fact, 3 of the 10 selected companies from the past two years has followed this business model. Marketplace companies are notoriously difficult to start, so I'm constantly amazed that so many entrepreneurs chose this route. marketplace is born.

  19. Unexpected Startup Lesson #1: Quitting the day job- Currently Obsessed, May 10, 2010

    This post is the first of a series on  “unexpected lessons&# learned through my experience as co-founder and CEO of Snapvine , a venture-backed mobile social networking service founded in 2005 and acquired by WhitePages in June of 2008. Thus, 6 months after graduation when I was contemplating leaving my job, the risks felt enormous. 

  20. Why Taxing Carried Interest As Ordinary Income Is Good Policy- A VC : Venture Capital and Technology, May 29, 2010

    The House has passed a bill this past week that would change the taxation of carried interest from capital gains treatment to ordinary income treatment. The Senate has not weighed in on the debate but it is expected to do so soon. The New York Times has a story about it in today's business section. That seems like bad policy.

  21. Entrepreneurial Finishing School- Steve Blank, May 10, 2010

    I usually hear the “Should I get my MBA?” question at least once a month. If you’re an entrepreneur, the glib answer is “no.”  It’s also the wrong answer. Should I Get My MBA? Last week I was having coffee with an ex engineering student of mine now on his second startup (and for a change it wasn’t a Web 2.0 What should I do?’. Where Do You Fit? MBA?

  22. Klout Puts Metrics Into Social Media Management- Tim Berry's Blog - Planning Startups Stories, May 21, 2010

    I really like klout.com for three good reasons: 1.) it’s about measuring online influence and I’m big on metrics as a key element of business planning; 2.) it’s a great example of a strong startup based on need, entrepreneur Joe Fernandez building something he wanted to use, and getting VC funding; and 3.) they released a new 2.0 m pleased. What?

  23. Facebook, Zynga, and buyer-supplier hold up- Chris Dixon, May 8, 2010

    The brewing fight between Facebook and Zynga is what is known in economic strategy circles as “buyer-supplier  hold up.&# The classic framework for analyzing a firm’s strategic position is Michael Porter’s Five Forces. This probably hurt Zynga’s profitability but also helped them fend off less well-capitalized rivals.

  24. 50 Ways to Expose Yourself to Randomness- Ben Casnocha: The Blog, May 16, 2010

    Cal Newport's three step way to become interesting: 1. Do fewer structured activities. 2. Spend more time exploring, thinking, and exposing yourself to potentially interesting things. 3. If something catches your attention, use the abundant free time generated by rule 1 to quickly follow up. Below are 50 ideas for step 2. 1. Now. Spend 20 minutes.

  25. When can startups be called successful, e.g. reddit, dropbox?- Gabriel Weinberg, May 27, 2010

    My last post on startup company failure rates engendered discussion on what constitutes success in the context of a startup company. specifically avoided this subject because it was ancillary to my point that some startup sub-groups have inherently different failure rates than others. think this comment on my last post gives this perspective well.

  26. Tech Support *is* sales- A Smart Bear: Startups and Marketing for Geeks, May 17, 2010

    You probably think of "tech support" as the bottom of the food chain. Shit flows downhill" and all that. After all: Tech support deals with insane customers. Tech support answers the phone; a job even salesmen don't want. Tech support keeps angry customers at bay while having no power to effect change. Yep, that sounds lowly. Tech support is sales.

  27. Unexpected Startup Lesson #2: Channel your Inner VC to Understand Startup Valuations- Currently Obsessed, May 27, 2010

    This post is the second of a series on “unexpected lessons&# learned through my experience as co-founder and CEO of Snapvine , a venture-backed mobile social networking service founded in 2005 and acquired by WhitePages in June of 2008. Valuation is an important aspect of VC deal terms, and a major determinant of your ultimate outcome. 

  28. Fear Is A No-No- A VC : Venture Capital and Technology, May 20, 2010

    At the VCs Who Code panel at Google I/O yesterday, Dick Costolo asked the assembled VCs the biggest no-nos in a startup. Everyone gave excellent answers but my personal favorite came from Brad Feld who said "fear is the biggest no-no." You simply can't be tentative in a startup. You have to go for it at every chance you get.

  29. No One Wins In Business Plan Competitions- Steve Blank, May 17, 2010

    Last week one of the schools I teach at invited me to judge a business plan contest. suggested that they first might want to read my post on  why business plans are a poor planning and execution tool for startups. They called back laughing and the invitation disappeared. At best I think business plan competitions are a waste of time. Now I do. Why?

Kategorien: E-Learning

Startup Founder Developer Gap

27 Mai, 2010 - 19:16

I was just interviewed by Frank Peters - Tony Karrer and the Founder-Developer Gap.  It was a lot of fun for me.  I’ve listened to Frank’s show for several years.  And I always recommend it to people involved in early stage startups.

I received a follow-up question from an early-stage startup about the Founder Developer Gap that I’ve described before and that was part of the interview with Frank.  You can follow the link above for more details, but the basic idea is that most startup founders have a pretty good understanding of the basics of what they want to do and a vision for the product.  And there are all sorts of different kinds of technical people who might help with getting that product to happen.  However, many founders are challenged to engage with developers to make it effectively happen.

Right Questions and Answers

They may or may not be asking and getting the answers to the right questions.  There are a bunch of questions in Startup Software Development – Do Your Homework Before You Develop Anything and in Startup CTO or Developer.  And figuring out answers may take a lot of work.  But often, it’s really important work to make sure you get your product right and technical strategy right.

Determine Technical and Team Strategy

Okay, now you know what you want to build.  Now there are some hard challenges around what technologies to use to balance short-term and long-term.  This is somewhat the heart of what a CTO does. 

From the technology strategy, you then look at your plan for who will do what.  You have to determine in-house vs. outside development and what parts of the problem each person will do.  This needs to fit with risk, cost, schedule, flexibility, etc.  And this somewhat determines the specific skills you will need.

Source, Interview, Engage and Manage the Team(s)

Now you know the kinds of people you need, the next steps are finding the people or companies, interviewing them, engaging them, and managing them.

This is another potential gap.  Many founders are not equipped to evaluate the capabilities of a developer.  How do you know if they will produce good code for you?  Are they producing at a reasonable rate?  Are the million little choices they are making the right choices?

I’ve talked to many unfortunate founders who have had a Founder Developer Gap and it results in a Weak Development Team.  Sometimes this is fatal for early stage companies.  You’ve spent your money and now you need to rebuild and spend that money again.  Investors are most often not willing to help you.  It’s a painful situation.

What Should You Do?

Let’s say you aren’t sure if you have a Founder Developer Gap – what should you do?

I would highly recommend considering getting a really good technical advisor early in your process.  And this is not your buddy who does programming at some company.  I’m talking about a legit CTO type person with experience building the kind of thing you are building.  There are a few different ways you might engage with this person - see Technology Roles in Startups

Obviously, if you already know someone and they can help you informally, that’s probably the best starting point.  If you don’t, then contact someone like me or find someone through LinkedIn and network until you get help.

This person can evaluate if you’ve asked the right questions.  They can figure out how you can go get through technical and team strategy and can probably help you source, interview, engage and manage.  Obviously, the more this person does the more you should expect to compensate them with equity and/or cash.

We are not talking about a full-time role.  Do not hire a CTO at this point.   I can almost guarantee a full-time CTO hire is wrong for you.  They will either not be senior enough or they won’t be producing code enough.  Have this advisor person help you as a part-time endeavor to figure out what you need.

This answers the question I received, but does it answer your question?

Kategorien: E-Learning

Angel Investment Criteria

19 Mai, 2010 - 23:07

I’m planning on going to a Tech Coast Angels mixer tomorrow and the topic for me is whether there is angel funding out there for startups that don’t meet classic VC models.  If there are, then who are they, what are the criteria, what does it typically look like?

By way of background for the question, there’s a great post by Bob Aholt, a Pasadena Angel: An Angel Investor’s Thoughts on Valuation.  The example he uses is:

THE RAISE
Investment    $500,000
Pre Money    $600,000
Post Money    $1,100,000

OWNERSHIP
Founders    55%
Investors    45%

EXIT
Sale Price    $5,000,000
Time    5 years

INVESTOR RATIOS
ROI    355%
Multiple    4.55x
IRR    35%
NPV @ 10%    $828,000

Admittedly that valuation and the resulting ownership causes me to wonder, but the most interesting aspect is that Bob is talking about investing in a much smaller exit, with no future investment planned.  Bob is heavily focused on ROI (and team/product).  But it seems like Bob would be a candidate.

But, this is not my experience with Angel groups.  For example, TCA’s evaluation criteria first bullet is:

A market opportunity sufficiently large to create a business that can grow to at least $50 million in annual revenues.

What if you believe you have a company that will be a profitable $10M company with obvious exits?  Can you raise $750K - $1M with no future investments planned?

My guess is that there’s potential with Bob individually, but not for TCA or Pasadena Angels collectively.  And I’m really wondering about that.  Do you need to get past the organizations to the individuals?

I’m a regular reader/listener of the Frank Peters Show that talks about Angel Investing.  In his recent post, Top 10 Ways to Win a Business Plan Competition, he says:

#4 I wanted to push this further down the list, but I just bristle at this: the revenue forecast. These are so detached from reality. My 4 plans get increasingly more incredible, ranging from $50M, $60M, $70M to $161M in year 5! This does not happen in the real world. Remember my day job, I'm past Chairman of the Tech Coast Angels and I see a lot of pitches with revenue forecasts. So get real. Your investors will be thrilled if you can get to $10M in some reasonable time frame. More likely, you'll be back for more money in less than 2 years, saying what everyone says: "it's taking longer than we thought". Investors won't believe your numbers anyway, so your over-sized hockey stick betrays your naiveté.

What’s funny about this is that the reason people put in these optimistic projections is to fit the investment criteria.  See investment criteria #1 from TCA.

And this also seems to contradict what Frank himself talks about on his show.  For example, Frank had Basil Peters, author of Early Exits, on his show back in March.  Basil tells us:

Exits are also happening much earlier than before. The largest number of exit transactions today are in the under $30-million valuation range. These exits are often completed when companies are only two or three years from startup.

I guess I’m wondering why early stage investment isn’t aiming at these kinds of investments?  Or maybe they are and I’m missing it because I’m going to TCA events?

Kategorien: E-Learning

Finding Developers is Tough Again

19 Mai, 2010 - 13:55

I’m seeing and hearing that it’s becoming tough finding good developers again, at least here in Los Angeles. On Friday, at the LA CTO Forum, I heard from a couple of CTOs having trouble finding good developers. My company, TechEmpower, recently added a few top notch developers, but it wasn’t easy to find just the right people.

And it’s not just me, Ben Kuo just posted - Good news for developers (and jobs)

We’ve been talking with a lot (and I mean a LOT) of people who are looking for developers in Southern California (Los Angeles and beyond). One recruiter tells me it’s “like 1999″ in terms of the activity, with not only jobs aplenty, but offers and counter-offers hitting good talent.

I wouldn’t say it’s 1999 or even 2007, but it certainly has turned around.

Update from original - just saw a follow-up post by Ben Kuo - Southern California Technology Jobs Surge.

And funny enough, I wrote this post this morning and had it scheduled to come out the next morning. In between, I got an email from CJ Cenizal asking about this exact issue:

I'm growing a social gaming startup, Elevated Games (elevatedgames.com) as Founder and CEO. I'm currently looking for developers to join the founding team and when I read your post, I felt like I have been going through the exact same thing as your friend. I've Googled, gone through my network, posted to Craigslist, and approached universities, and much like your friend I am having a heck of a time finding developers in LA. It makes you want to move north!

I was wondering, what methods have you found to be successful in finding developers? I took a look at TechEmpower, and it looks like you guys are doing great! That's really exciting to see. I'm primarily looking for front end developers who are experts in AS3, and back end developers who are proficient at PHP and MySQL. Do you have anyone you could recommend to me, or any resources?

Perfect timing. I went back and revise the post. Couple of quick thoughts:

  • I’m not so sure that moving north will get you better talent. I get inquiries from there a lot even with the strong bias against LA.
  • I don’t have specific suggestions for people you can hire.
  • My methods are pretty vanilla. I do have a little bit of an advantage having been around LA for 20 years doing development, being a former professor, having really interesting and varied projects to work on. Of course, a lot of people say the same thing.
  • Seems like you might be able to source people from universities, especially for the front-end work. Depends on complexity.

Sorry, I wish I could be more help.

What Other People Say About Sourcing Developers?

In Los Angeles Web Developer, I talked about the issues with finding developers in Los Angeles based the experience that one startup founder had. The founder had tried or considered:

  • Web Search – not all that useful – more design firms that development firms
  • LinkedIn – searched for people, but gave up pretty quickly as it felt like a needle in a haystack.
  • Freelance Sites – considered, not used, concerned about quality
  • Craigslist - considered, not used, concerned about quality
  • Local networking – decent luck. See Networking Events in Los Angeles and Southern California.

My fellow CTOs often discuss where/how we find good developers. Their list is fairly similar to Here’s what we hear in roughly the order of preference:

  • Direct referral
  • LinkedIn (both Job Postings and Searching for Talent)
  • Dice.com
  • Recruiters
  • Developer Groups
  • Craigslist

Of course, there are lots of firms that you can offshore your work. I’ll leave that for another discussion as the inquiry that I keep getting is more about local talent than offshore talent.

If you have other places you use to source developers, please let me know. I’m sure we’d all like to hear about it.

Better yet, maybe help CJ specifically. Where should he go find developers?

Kategorien: E-Learning

Seven Great Startup CTO Posts so far in May

18 Mai, 2010 - 13:15

Continuing my series of posts that I’ve been collecting that live at the intersection of Startups, Startup Development and being a Startup CTO.  Here are a couple of the other collections: 16 Great Startup Posts from March, Startup CTO Top 30 Posts for April.

Some good ones already from May:

  1. "Authentic" is dead- A Smart Bear: Startups and Marketing for Geeks, May 3, 2010

    Phrases that should be retired include - “Putting customers first”

  2. You Actually Did This?- Steve Blank, May 6, 2010

    Great presentations from Xobni and Dropbox on how they have gone about building their business.  Thanks Steve!

  3. VCs in seed clothing: Chris Dixon, Mark Suster, and Naval Ravikant interviewed- Venture Hacks, May 5, 2010

    Great discussion around VC signaling in seed rounds — and how these signals help or hurt your ability to raise money in the next round. 

  4. Software Patent Absurdity- Feld Thoughts, May 6, 2010

    Feld on the problems with software patents. “they are (a) invalid constructs, (b) totally unnecessary, and (c) a massive tax on and retardant of innovation. More and more of my VC brethren are beginning to come out publicly against them as are many extremely well respected long time software innovators.”

  5. How To Communicate with your Investors between Board Meetings- Both Sides of the Table, May 1, 2010

    Good advice around board communication.

  6. Not Betting on Flash, SoCal CTO, May 7, 2010

    Why startups should not be betting on Flash as a delivery technology.

  7. SaaS Conversion: Which metrics matter?- StartupCFO, May 6, 2010

    Great look at important metrics for SaaS and the importance of churn rate.

Kategorien: E-Learning

Not Betting on Flash

7 Mai, 2010 - 18:11
On my eLearning blog, I recently predicted the Beginning of Long Slow Death of Flash. This got quite a lot of passionate response.

I view the point of this blog to provide my thoughts and perspectives as an Acting CTO mostly concerned with Startup Development to entrepreneurs and other CTOs.

The conversation around Flash is an important one for startups and CTOs. Let me explain based on a comment in the other post. Someone said:
"I am not sure I am ready to bet on the long slow death of Flash just yet."
What does it mean to "place bets" on death of Flash?
  • Short Adobe stock?
  • Make pronouncements in your blog?
  • Argue about it?
I don't actually care that much about these things.

I do care about having to make technical choices that need to live 5+ years. I'm working on defining the technical approach for several startups right now.

We need to deliver on mobile devices in the future. Reality is that we need that now, but at least we don't need to specifically design for it for now.

Do we include Flex or Flash as a delivery technology?

No.

That's my bet. I'm not betting that Flash is dead in five years. I'm hedging by NOT betting on Flash. Instead I'm betting on HTML/JavaScript.

That's been a relatively safe bet for many years.


Kategorien: E-Learning

Startup CTO Top 30 Posts for April

4 Mai, 2010 - 13:08

Some great posts from April 2010 that talk to me in terms of being a CTO at a Startup.

  1. No Plan Survives First Contact With Customers – Business Plans versus Business Models- Steve Blank, April 8, 2010
  2. The Twitter Platform's Inflection Point- A VC : Venture Capital and Technology, April 7, 2010
  3. The tradeoff between open and closed- Chris Dixon, April 25, 2010
  4. Not disruptive, and proud of it- A Smart Bear: Startups and Marketing for Geeks, April 12, 2010
  5. What Makes Something Interesting?- Ben Casnocha: The Blog, April 15, 2010
  6. Everyone I spoke with loved the idea...- Redeye VC, April 13, 2010
  7. Startup Development- SoCal CTO, April 23, 2010
  8. Want to Know the Difference Between a CTO and a VP Engineering?- Both Sides of the Table, April 20, 2010
  9. Turning on your Reality Distortion Field- Steve Blank, April 22, 2010
  10. Social Networking vs Email- A VC : Venture Capital and Technology, April 13, 2010
  11. Twitter and third-party Twitter developers- Chris Dixon, April 10, 2010
  12. Interview: How to close an angel round- Venture Hacks, April 6, 2010
  13. Accounting for Startups: Cash-basis or Accrual-basis?- A Smart Bear: Startups and Marketing for Geeks, April 19, 2010
  14. 5 Tips On VC Alignment: Discuss The Exit Before You Enter- OnStartups, April 29, 2010
  15. Founder Agreements – Vesting, Vesting and more Vesting- High Contrast, April 25, 2010
  16. Web Sites and Books for Novice Programmers- Feld Thoughts, April 25, 2010
  17. Adding a Co-Founder In 140 Characters Or Less- FairSoftware's Blog, April 22, 2010
  18. Never Hire Job Hoppers. Never. They Make Terrible Employees- Both Sides of the Table, April 22, 2010
  19. Why Startups are Agile and Opportunistic – Pivoting the Business Model- Steve Blank, April 12, 2010
  20. Size markets using narratives, not numbers- Chris Dixon, April 3, 2010
  21. The One Sentence Challenge- StartupCFO, April 20, 2010
  22. Beware: Competitive Intelligence by VC's- Babbling VC, April 19, 2010
  23. Why the Foursquare Acquisition Story Makes No Sense- This is going to be BIG., April 7, 2010
  24. Seven Tips for Proving Your Business Model- Startup Professionals Musings, April 5, 2010
  25. Pitch Deck Study Hall Cheat Sheet- Adventurista, April 18, 2010
  26. Debate: Create your own social network or leverage existing…- Jeff Hilimire, April 30, 2010
  27. 8 Things to Look for When Hiring Startup Talent- Instigator Blog, April 14, 2010
  28. The When to Incorporate Decision-Matrix- The Startup Lawyer, April 12, 2010
  29. Business Plan Matters, But Other Steps Come First- The Entrepreneurial Mind, April 12, 2010
  30. Check out cool infographics- How to Change the World, April 26, 2010

See also:

Did I miss something really good in this list?  Let me know.

Kategorien: E-Learning

Matching

22 April, 2010 - 15:16

I guess it was bound to happen, I now seem to be writing a series of posts around Matching. This is where I’ll keep my list of these posts, related articles and posts from other sources:

  • Social Media Matching – Looks at how in many ways, everything is matching. The BIG value lies not in “deep relationships” brought online, but in leveraging the breadth and time-and-place independent access to other people. I think of LinkedIn as a A 24x7 networking cocktail party with 60M+ people – the challenge in that environment is how you get matched to other people. The real innovation and true value creation is going to occur around taking the massive network with little to no existing relationships and helping to find matches, foster conversation, and build relationships where they make sense.
  • Matching Algorithms – Looks at what’s really required for a matching algorithm to be viewed as matching and not just filtering – and the concept that there’s margin in mystery.
  • Social Filtering – Content matching based on social signals.
  • Resident Matching Algorithm – looks at a particular balancing matching algorithm that is used to match people onto residency programs. This is more of an optimization problem than a matching problem.
  • Match Performance Support – looks at what’s needed after you establish a match: support the communication process.
  • Match Algorithm and Inputs - details of what inputs make sense and how they relate to matching algorithms.
If you have pointers to good overview articles around matching that I should include here, please let me know.
Kategorien: E-Learning

Match Algorithm and Inputs

22 April, 2010 - 14:14

One of the common questions that I commonly get is:

Tony, what inputs should we use as the basis for our matching algorithm?

Every time I hear that question, it worries me a bit.  eHarmony came with lots of research behind the dimensions of compatibility and how those related to marriage longevity and happiness.  The people asking the above question don’t have that research and they also don’t really know how the matches should occur.  For example, do you match people with similar personality traits or complementary or opposites?  Do opposites really attract?  Without the research, you are in the position of making educated guesses at what makes a good match.

So, there are really several parts to this question:

  • What inputs make sense?
  • How should the resulting algorithm use those inputs to form matches?
  • Is the resulting algorithm okay to use in your startup?

This post is another in my series around Matching that includes Social Media Matching, Matching Algorithms, and Match Performance Support.  If you’ve not read these, you might want to spend some time with them first.

Inputs

There are likely a lot of possible inputs.  To me, the first step is to do some research on different aspects of the fit between people and projects and create a long list of possible inputs.  For example, you might come up with:

  • Industry / Specific Knowledge
  • Skills / Roles
  • Timeframe
  • Geography / Travel
  • Personality
  • Team Styles
  • etc.

Of course, many of these items will result in more of a filtering algorithm than a matching algorithm.  For example, you can have people specify experience in particular industry and the project can have requirements for experience with particular industry.  This is classic filtering.  Even with scoring, it still will have little mystery (perceived value).

This gets much more interesting when you get to personality and team styles. 

Personality Profiles

So, this leads us to the question:

Should I use a use a personality profile in my matching algorithm?

You can use something like a DISC or MBTI personality profile.  These instruments exist and are fairly well documented.  But do they relate to what will make someone happy on a project, happy in a job, happy with a tutor, etc.?  Chances are that without a fair bit of research, you are not going to know the answer.  And particularly, you won’t know if it makes sense to match people based on similarities, complements or differences. 

In the case of matching people to projects, there’s quite a bit of research already out there on personality types and team effectiveness.  In fact, a cursory review of some of this information suggests that there are quite a few other kinds of inputs that will make a lot of sense such as the kinds of roles that the person naturally falls into.  And, in fact, there are a lot of tools that can assess a given team and tell you about likely issues around communication, leadership, etc.

Bottom line, you should do a fairly significant review of the research and the various tools to come up with models of how personality assessments, communication styles, personal preferences, availability, natural roles, etc. fit into a matching algorithm.

Input Matching

Given our list of inputs, most matching algorithms are based on a few types of rules:

  • Requirements – Yes/No – if these don’t match, you don’t have a match period
  • Scored – calculate a distance between matching factors, multiply these by an importance factor (Scoring coefficient).  For example, how far are you willing to travel, is that an important factor?
Critical Mass Problem

One thing that many startups don’t recognize going into the design of their matching algorithm is the problem of critical mass.  When you first start, often the number of items that you can match are relatively small.  And the value of the matching algorithm goes up as you increase the numbers.

This is probably worth it’s own post.

In terms of the design of the algorithm, you probably need to design your algorithm to be flexible in how it surfaces matches in the case where there are relatively few possible matches.  You absolutely need to avoid returning “0 matches found” and asking the user to continue to change their criteria blindly hoping to find matches.  Goodbye user.

Hypothesis Algorithms

So we’ve defined our inputs and algorithm for matching based on our best understanding of what makes a good match.  We should call this a Hypothesis Algorithm.  It’s our best educated guess.

Of course, over time you can capture results from matches by asking for input from workers and project managers all along the way (prior to start, during, after) to assess whether the match was indeed a good match.  This self-reported data can then be used to tune the algorithm over time to turn it from a Hypothesis Algorithm into an algorithm based on results.

Is a Hypothesis Algorithm okay?

The answer is that there are many startups in the market today that are based on Hypothesis Algorithms.  Likely they are overselling their algorithm, but the reality is that a decent Hypothesis Algorithm plus good Match Performance Support will likely yield better results than existing systems which are often quite random.  Consider the examples:

  • Workers to Projects
  • Recruits to Employers
  • Learners to Tutors

Today, each of these are horribly inefficient, based on incomplete, random information, and performed in ways that are far from expert performance.  So, the real question is whether you can outperform the existing systems more than whether you have more than a hypothesis algorithm.

Even a Hypothesis Algorithm is Hard

When it comes to a hypothesis matching algorithm, I’ve already suggested a few requirements:

  • Needs to have mystery – not a filter.  If it’s obvious where the results come from, people won’t ascribe much value.
  • Must handle the critical mass problem gracefully.
  • Needs to hold up to scrutiny.  Why did I get matched with this person?  Why didn’t I get matched with this person? 

Of course, needing to hold up to scrutiny and being an untested, hypothesis algorithm is a bit challenging.  Once you have more experience, you can get to be like Gallup and it’s Q12 instrument that measures employee engagement.  They have a question in there that I’m sure many people would love to get rid of: “Do you have a best friend at work?”  When I read that question, I’m not quite sure what it’s asking me.  Almost no one is quite sure.  But when asked why Gallup includes the question despite the confusion, their answer is that it has been shown to be highly correlated to engagement.  Basically, they don’t quite know what it means either and likely means something different to different people.  But the answers to this question (as compared to 100s of other variants) correlate higher to engagement levels.  At first, I really didn’t appreciate that answer.  C'mon Gallup, just get rid of it to avoid the question.  But in a way, there’s a beauty to it.

The problem that most startups with Hypothesis algorithms have is that they don’t have the research basis to back them up.  When matches are shown and challenged, how do you defend that this is a good match.  And believe me, you will get challenged. 

Sample Data Sets and Testing

Of course, one of the ways to stand up to scrutiny better out of the gate is to have a good set of sample data that you can use during design and development to test the algorithm.  You make sure it works first via a spreadsheet.  Then in code.

Make sure this is fairly robust.  If you don’t do this, then some of your early matches will be really bad.  And it always seems that its the critical investor/blogger/reporter who tries your system and gets a bad match.   Partly that’s because they aren’t using the system as a real user.  But you do need to test those edge cases.

Kategorien: E-Learning

Match Performance Support

20 April, 2010 - 13:52

I’ve had several recent conversations with startups who are building companies based on matching.  One of the things that I think gets commonly missed by these companies when I first talk to them is that they need more than providing matching, they need performance support.

What do I mean by this?  Let me go back and do my classic search for "eHarmony of" startup and find a few examples to use:

  • People to Projects (Managers)
  • People to Jobs (Hiring Managers)
  • Students to Tutors

Each of these involve matching people to people (I’ve stayed away from content matching in these examples).  

The other common aspect to each of these is that they are things that we don’t do very often and probably are not very good at it – yet they are very important activities and something we need to get right.

This is pretty much the exact definition of when it makes sense to use Performance Support

What is performance support? 

The easiest way to think of performance support is to think about a couple of examples:

  • Wizard – steps you through the process of something.  For example, getting a complex graph created in Excel.  Sure, you can do it without the wizard, but it’s much easier when you are stepped through the process.
  • Turbo Tax – one of the greatest examples ever.  It steps you through doing your taxes by asking you questions and then puts it in the forms.  You can also edit the forms directly in the program, but good luck with that.

Performance support are systems designed to make a complex tasks simple enough that a novice can complete it effectively.  They are particularly suitable when the task is:

  • Not common
  • Complex
  • Important to get right

So for example of the examples cited, these are things that are not done all that often, fairly complex, and generally are important to get right.

Match Performance Support

When I get asked about eHarmony, a lot of people miss that there’s some very interesting performance support going on after the match.  Here’s how eHarmony’s FAQ describes the communication stages:

The Communication Stages are designed to make it easy to ask the important questions early. There are four rounds of Guided Communication, followed by unlimited access to eHarmony’s anonymous Open Communication system.

I. Stage One: Read Your Match's "About Me" Information

II. Stage Two: Send 1st Questions

The second stage of communication lets you choose five simple but informative questions to ask your match. For example: "If you were taken by your date to a party where you knew no one, how would you respond?"

III. Stage Three: Exchange 10 "Must Haves" and 10 "Can't Stands"

The third round of communication consists of reviewing and exchanging your personal list of "Must Haves" and "Can't Stands" with your match.
Example of “Must Have's”:
Chemistry - I must feel deeply in love and attracted to my partner.
Communicator - I must have someone who is good at talking and listening.
Example of “Can't Stands”:
Rude - I can't stand someone who is belittling or hateful to people.
Grudges - I can't stand someone who has a chip on their shoulder.

IV. Stage Four: Send 2nd Questions

The fourth round of communication is the exchange of three open-ended questions. You may write your own questions or choose questions eHarmony provides, for example: "What person in your life has been most inspirational, and why?"

V. Open Communication

eHarmony’s founders knew that initial communication with matches is not something that most people are going to be good at.  Therefore, they provide tools that support you through the process.

When you look at the examples, I listed above:

  • Workers to Projects (Managers) 
  • Recruits to Jobs (Hiring Managers)
  • Students to Tutors

Each of them also involves something that likely we are not particularly experienced with.

Thus, as a startup, you need to think beyond the match and towards how you will support the rest of the performance.  For example, Project managers would have a list of questions that they can ask potential workers.  Examples will be provided.  They can also potentially ask other questions.   Workers would be able to answer the question one time and provide that answer to each of the project managers.  Similarly, workers should be able to ask questions of the project managers about the job.

Kategorien: E-Learning

16 Great Startup Posts from March

8 April, 2010 - 16:03

Some great posts in March all around issues for Startups.  Hope you enjoy.

  1. If I Launched a Startup- The Startup Lawyer, March 17, 2010

    Great advice on initial steps of setting up a Startup.

  2. 9 Reasons Why Many Smart People Go Nowhere- Life Beyond Code, March 29, 2010

    You would have met many smart people who live a mediocre life. There are MANY of them. You might be surprised why this is the case.

  3. Death By Competitive Analysis- Steve Blank, March 1, 2010

    Trading emails with a startup CEO building an iPhone app, I asked him why potential customers would buy his product.  In response he sent me a competitive analysis. It looked like every competitive analysis I had done for 20 years, (ok maybe better.) And it made me sad.

  4. How do the sample Series Seed financing documents differ from typical Series A financing documents?- Startup Company Lawyer, March 14, 2010

    After the recent announcement of the Series Seed Financing documents by Marc Andreesen, Brad Feld points out  that there are now four sets of “open source” equity seed financing documents.

  5. Granularity and Consistency of Startup Metrics- SoCal CTO, March 11, 2010

    Tim Berry has a great post on Why I Hate Those Huge Market Numbers tells us that he doesn’t like to see business plans with multi-billion market numbers used as the basis for projections. It’s the old – 5% of massive market gives us a big number. I agree completely: If it makes you feel better to give me that number in passing, okay, go ahead, but don’t put any emphasis on it.

  6. The Exit Disconnect- Ask the Angels, March 25, 2010

    I’ll admit to having a bias towards exits and focus my review of a potential investment on the exit potential.  I do sometimes get impatient when the investment proposal has little or no information on the exit path. Even where an exit strategy is proposed, the descriptions demonstrate either limited information about what it will take to structure the exit or look like a last minute addition to the plan to ensure that that box is ticked.

  7. Employed with a side of startup- A Smart Bear: Startups and Marketing for Geeks, March 8, 2010

    Advice on how to balance the two.

  8. The 10 Most Tempting Software Startup Categories- OnStartups, March 1, 2010

    I’ve been in the software startup business for a long time. One thing I have found interesting is that amongst first-time software entrepreneurs, certain “patterns” of applications kept recurring. Time and time again, entrepreneurs are tempted by one of these application categories. Not that it’s always a bad thing.

  9. Evidence that Facebook Works as Marketing Tool- The Entrepreneurial Mind, March 2, 2010

    While we hear about the power of social media as marketing tools, especially for those trying to bootstrap their businesses, but just how effective is it? New research from Utpal Dholakia and Emily Durham of Rice University takes a look at this question. The study is featured in the March issue of the Harvard Business Review .

  10. How to Ask for an Introduction- Tony Wright dot com, March 9, 2010

    Great advice on asking for introductions. 

  11. Ten rules for better founding teams- High Contrast, March 22, 2010

    Things you need to get in place among your founding team.

  12. Perfection By Subtraction – The Minimum Feature Set- Steve Blank, March 4, 2010

    I worry a bit and suggest you Don’t Subtract - Restart to Find the Minimum Viable Product, but Steve’s post is great.

  13. How to schedule meetings with investors- Venture Hacks, March 22, 2010

    Title basically explains this one.  Great advice based on the scheduling meetings around AngelList.

  14. PR for Startups- Tony Wright dot com, March 2, 2010

    My startup (RescueTime) has enjoyed some pretty ridiculously good PR (online, print, and video). It’s not a surprise that the most common questions that we get from other founders are about PR. How do you get press and the blogosphere talking about your product?

  15. What’s the vision?- Venture Hacks, March 26, 2010

    High concept pitches are great for getting your foot in the door (“It’s Friendster… for dogs!”). But once you’re in the building, pitch a bigger vision. I’ve been talking to a lot of startups that apply to AngelList and most of them don’t have a vision that would separate investors from their money.

  16. Overnight Startup Successes Usually Take Years- Startup Professionals Musings, March 29, 2010

    Every startup founder knows implicitly that startup success is a long hard road. Yet we always dream that we are the exception to the rule. So once in a while it’s good to look at some facts to temper our imagination. I was reading an article written by marketing guru Seth Godin a while back where he mentions that “it takes about six years of hard work to become an overnight success”.

Kategorien: E-Learning

Social Media Matching

30 März, 2010 - 13:51

People seem to be missing the really big picture of the value of social media and really the Internet for that matter.  They look at how current social networking sites work and how online and offline relationships currently work and make the assumption that this represents the value proposition.

Case in point the recent HBR blog post: The Social Media Bubble, by Umair Haque where he advances the following hypothesis:

Despite all the excitement surrounding social media, the Internet isn't connecting us as much as we think it is. It's largely home to weak, artificial connections, what I call thin relationships.

Call it relationship inflation. Nominally, you have a lot more relationships — but in reality, few, if any, are actually valuable. Just as currency inflation debases money, so social inflation debases relationships. The very word "relationship" is being cheapened. It used to mean someone you could count on. Today, it means someone you can swap bits with.

Thin relationships are the illusion of real relationships.

The promise of the Internet wasn't merely to inflate relationships, without adding depth, resonance, and meaning. It was to fundamentally rewire people, communities, civil society, business, and the state — through thicker, stronger, more meaningful relationships.

I would agree that the primary goal for most social networking sites today is to help produce deeper relationships and build new online communities.  BUT that’s not where the real value is.  And thinking the goal is to build deeper relationships is missing the point.

The Real Value

For me, the BIG value lies not in “deep” but in leveraging the breadth and time-and-place independent access to other people.

Umair gets it wrong when he says “the Internet isn't connecting us as much as we think it is” … As compared to pre-Internet, how easy is it to connect with people you know or even people you don’t know.  For your closest set of contacts, maybe things haven’t changed.  You could make an argument that people are more available via IM, cell phones, texting, etc.  Of course, the BIG change is that it’s 10x to 100x times easier to connect with people who fall outside of that immediate close network.

In my post on Visible Networking, I talk to why in-person networking is generally time-inefficient and often a questionable return on your time.  It takes 3-4 hours of time to meet up with only a few people who are from a small pool of candidates.

Consider this as an alternative:

  • A 24x7 networking cocktail party with 60M+ people
  • Everyone has various kinds of background information and interests expressed
  • You can come and go as you please

Pretty damn cool if you ask me.  And if you compare access based on the 24x7 network to a meeting with 100 people and randomly meeting some subset of them, you realize how lame that model is in comparison.  Sure there’s serendipitous meetings, but you’ll have much more targeted connections through the 24x7 network.

But the 24x7, 60M person cocktail party definitely changes the questions and problems.

  • How do you navigate 60M people to find the right people for you to talk to?
  • How do you ensure that both parties get value?
Everything is Matching

The real promise comes about as we get better tools for navigating all of this.  Let’s consider some questions I might have:

  • I want to find a co-founder for my startup.
  • I want to find people who can help me with ideas around the business model for my startup idea.
  • I want to talk to people with experience with X.

If you know me - which you might not because you only have a thin relationship :) – you know that I’m going to say that a lot of this comes back to Matching Algorithms.  There are many, very interesting and very complex matching problems that need to get solved.  Some days I start to feel that everything is matching.  Product purchases.  Business deals.  It’s all about finding the right fit.  Well it’s also knowing what kind of match you need.  And it’s knowing how to communicate with potential matches.  But the heart is filtering down from the 60M into the few that it really makes sense for you to connect with.

Some of this is relatively easy today such as leveraging LinkedIn for Finding Expertise (see also LinkedIn Guide for Knowledge Workers).  If you have a particular question and want to vet the idea, you can likely find someone through LinkedIn to provide feedback.

But other matching algorithms are still quite hard:

  • Companies to employees
  • Business deals
  • etc.

That said, we are quickly growing more and more information on background of individuals, tweets, blog posts, social bookmarking, Facebook activity, presentations shared, etc.  This forms a pretty interesting picture of each person’s knowledge and experience.

What we don’t really have today is as good expression of their interests and willingness to get involved in different ways.  I’m interested at some level in co-founding startups if they fit the right criteria.  There are a few sites that theoretically help you find co-founders, but my experience is that there’s much more to it than what you currently get with those sites.  Still, over time we will begin to see all kinds of ways to express your interests in business deals, employment opportunities, cofounding businesses, conversations, etc.  This is really your expression of complex matching criteria.

Once we combine a rich and robust picture of expertise and knowledge along with these complex matching criteria, then finding and helping facilitate very interesting relationships becomes possible.

But it also makes the existing reliance on intermediaries less important.  What?  The depth of existing relationships will become less important. 

Instead, there’s a need for some kind of rating, expression of experience, reviews, etc.

Bottom Line

The real innovation and true value creation is going to occur around taking the massive network with little to no existing relationships and helping to find matches, foster conversation, and build relationships where they make sense.  We want more eHarmony’s in the world.

Ignore what social networks and social media looks like today.  Ignore all the information that’s been written about business networking.

Instead, go solve the big interesting problem: Social Media Matching. 

Oh, and if you are working on that, I’m interested in being involved. :)

Kategorien: E-Learning
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